Overview
At Earn with Nutrition, we strive to provide the highest quality products and exceptional customer service. We understand that sometimes circumstances may require you to request a refund or return. Please review our refund and return policy below for more information:
Refund Eligibility
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To be eligible for a refund, you must contact our customer service at +1205082748 or email us at [email protected] within 5 days of receiving your order.
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The supplement products must be unused, unopened, and in the same condition as when you received them.
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Certain products, such as perishable or personalized items like protein cookies or bars, may not be eligible for a refund. Please check the product description or contact our customer service for clarification.
Return Process
To initiate a return, please contact our customer service team at +1205082748 or email us at [email protected]. Provide them with your order details and the reason for the return.
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Our customer service team will guide you through the return process, including providing you with the return address and any necessary instructions.
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You are responsible for the return shipping costs unless the return is due to our error or a defective product.
Refund Processing
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Once we receive and inspect the returned supplement products, we will notify you of the status of your refund.
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If the return is approved, we will initiate a refund to your original method of payment.
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Please note that it may take some time for the refund to be processed and for the funds to be credited back to your account, depending on your payment provider's policies.
Exchanges
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If you wish to exchange a product for a different variant or flavor, please contact our customer service team.
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Exchanges are subject to product availability.
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You may be responsible for any price differences and return shipping costs associated with the exchange unless the exchange is due to our error or a defective product.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact our customer service team immediately.
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We may request photos or additional information to assess the issue.
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We will work with you to resolve the problem promptly, which may include sending a replacement or issuing a refund.
Please note that this refund and return policy applies to purchases made directly through the Earn with Nutrition website. If you have purchased the products through a third-party retailer, please refer to their respective refund and return policies.
If you have any questions or need further assistance regarding our refund and return policy, please don't hesitate to contact our customer service team at +1205082748 or email us at [email protected]. We are here to help and ensure your satisfaction.